Le seguenti valutazioni e commenti sono stati scritti dagli ospiti che hanno prenotato tramite il nostro sito web. Queste persone ci hanno autorizzato a pubblicare il loro nome, le date del loro soggiorno e la valutazione che hanno fatto del nostro stabilimento.
Giorni dopo la partenza di Apartments Aloe, gli ospiti hanno ricevuto una forma di misurazione della qualità e soddisfazione del cliente, inviata dalla società Ecommerce Hotels, questa società garantisce che le valutazioni sono state fatte da persone che soggiornano presso l'Apartments Aloe, a differenza del commenti che sono pubblicati nei portali di opinione, che non garantiscono che le valutazioni e i commenti siano stati fatti da persone che hanno soggiornato nel nostro stabilimento.
Servizio di Ricezione
Quality - Price
Manutenzione generale
Pulizia Appartamento
the pool is great, the apartments are not far from the ocean and main street with restaurants and stores, also great is quiet environment
Free wifi in the future would be great, its sad you dont have it. Loud neighbours - but it’s not your fault. We would prefer better duvets.
Tatiana Grófová Slovakia
- Check-In: 2023-05-23
- Check-Out: 2023-05-31
Dear Tatiana, First of all, thank you very much for taking the time to write a comment and review about your experience with us. It was a pleasure to host you, and we look forward to seeing you again. We are very happy to hear that you enjoyed the location of the complex, which offers rest and quiet for when you need it, but is also close to the beach and to the most leisurely and ambient area of Puerto del Carmen. On the other hand, we are very sorry to hear that the neighbours were loud, we always look out for the guests' rest and when this kind of thing happens we try to talk to the guests who are being loud to make them understand that they need to be quiet to respect others. We hope that your experience was not greatly affected and that you were able to rest anyway. We have noted your suggestion about changing the duvets and will look into how we can manage an upgrade if necessary. We really appreciate your feedback as it lets us know that the service we are providing is meeting the needs of our guests. Finally, the free WiFi service is something we are currently working on. We hope to be able to offer it in the near future, and we hope you will come back to visit us to try it out and let us know what you think. We can't wait to receive you on your next visit to Lanzarote. Best regards, Customer Service Department
Esther Cabrera Director General
Staff fantastic. Apartments spotless and very spacious. Pool area very clean. Complex quiet and relaxing
This complex was fabulous it is a 5 or 10 min walk to the main strip with a slight incline but supermarket around the corner and bars and restaurants along the way
amy nugent Ireland
- Check-In: 2023-05-23
- Check-Out: 2023-05-28
Dear Amy, Thank you for the outstanding 9.8 out of 10 rating! We're thrilled you had a wonderful experience and enjoyed our attentive staff, spotless and spacious apartments, clean pool area, and the peaceful atmosphere. We appreciate your positive feedback. Best regards,
Esther Cabrera Director General
Very pleasant and enjoyable stay..Cleanliness, tidyness and reception services were excellent.
My door lock was slightly faulty and needed some attention.
Richard Quinn United Kingdom
- Check-In: 2023-05-10
- Check-Out: 2023-05-24
Dear richard, Thank you for your feedback! We're delighted to hear that you had a pleasant stay and found our cleanliness and reception services excellent. We apologize for any inconvenience caused by the door lock issue and will ensure it receives attention promptly. We look forward to welcoming you back in the future!
Esther Cabrera Director General
© 2024 Apartamentos Aloe.
