As seguintes classificações e comentários foram escritos por hóspedes que reservaram através do nosso site. Essas pessoas autorizaram-nos a publicar o seu nome, as datas da sua estadia e a avaliação que fizeram do nosso estabelecimento.
Dias após a partida do Apartmentos Aloe, os hóspedes receberam uma forma de medição de qualidade e satisfação do cliente, enviada pela empresa Ecommerce Hotels, esta empresa garante que as avaliações foram feitas por pessoas que se hospedaram no Apartmentos Aloe, ao contrário do comentários publicados em portais de opinião, que não garantem que as avaliações e comentários tenham sido feitos por pessoas que permaneceram em nosso estabelecimento.
Serviço de recepção
Relação qualidade-preço
Manutenção geral
Limpeza de apartamentos
the pool is great, the apartments are not far from the ocean and main street with restaurants and stores, also great is quiet environment
Free wifi in the future would be great, its sad you dont have it. Loud neighbours - but it’s not your fault. We would prefer better duvets.
Tatiana Grófová Slovakia
- Entrada: 2023-05-23
- Saída: 2023-05-31
Dear Tatiana, First of all, thank you very much for taking the time to write a comment and review about your experience with us. It was a pleasure to host you, and we look forward to seeing you again. We are very happy to hear that you enjoyed the location of the complex, which offers rest and quiet for when you need it, but is also close to the beach and to the most leisurely and ambient area of Puerto del Carmen. On the other hand, we are very sorry to hear that the neighbours were loud, we always look out for the guests' rest and when this kind of thing happens we try to talk to the guests who are being loud to make them understand that they need to be quiet to respect others. We hope that your experience was not greatly affected and that you were able to rest anyway. We have noted your suggestion about changing the duvets and will look into how we can manage an upgrade if necessary. We really appreciate your feedback as it lets us know that the service we are providing is meeting the needs of our guests. Finally, the free WiFi service is something we are currently working on. We hope to be able to offer it in the near future, and we hope you will come back to visit us to try it out and let us know what you think. We can't wait to receive you on your next visit to Lanzarote. Best regards, Customer Service Department
Esther Cabrera General Manager
Staff fantastic. Apartments spotless and very spacious. Pool area very clean. Complex quiet and relaxing
This complex was fabulous it is a 5 or 10 min walk to the main strip with a slight incline but supermarket around the corner and bars and restaurants along the way
amy nugent Ireland
- Entrada: 2023-05-23
- Saída: 2023-05-28
Dear Amy, Thank you for the outstanding 9.8 out of 10 rating! We're thrilled you had a wonderful experience and enjoyed our attentive staff, spotless and spacious apartments, clean pool area, and the peaceful atmosphere. We appreciate your positive feedback. Best regards,
Esther Cabrera General Manager
Very pleasant and enjoyable stay..Cleanliness, tidyness and reception services were excellent.
My door lock was slightly faulty and needed some attention.
Richard Quinn United Kingdom
- Entrada: 2023-05-10
- Saída: 2023-05-24
Dear richard, Thank you for your feedback! We're delighted to hear that you had a pleasant stay and found our cleanliness and reception services excellent. We apologize for any inconvenience caused by the door lock issue and will ensure it receives attention promptly. We look forward to welcoming you back in the future!
Esther Cabrera General Manager
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